BugAware 7 Bug Tracking Software made Easy
Jackal Software Pty Ltd

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What do our clients think?


"Let me start by saying this is just an outstanding product and once again, an outstanding price!"

- VP of Information Technology, Capture Resource, Inc.

"BugAware has been an incredible time saver for our IT department. No more tracking system requests with spreadsheets or emails! It has all the features we were looking for and more."

- NorthStar Capital Markets Services, Inc.


> more testimonials

Bug Tracking Software made Easy!


Find out why thousands of users are using BugAware to manage their daily tasks. BugAware is completely customizable web based software which can easily be tailored for your needs.

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Sign up for Instant Access to our bug, defect and issue tracking software. Free 30 day Trial!
Register for a free bug tracking software account

Highly Customizable - Configured for your needs

  • BugAware can be configured as ;
  • bug tracker for software defects
  • issue tracking system
  • help desk software
  • ... or whatever tracking software you require

You can fully customize your BugAware instance and define the types of tasks created, statuses and priority that represent your workflow and specify user roles that restrict what projects users have access to.

When your users submit a bug, issue or defect they can include custom fields and lists, file attachments, time recording, track change history and contribute comments to a user discussion thread.

Flexible - What do you need to track?

Implementations of BugAware are not limited to typical bug tracking software for developers but can also be configured as issue tracking software for IT desktop support and as help desk software for managing your clients issues and requests.

All attributes of a task can be searched, resulting in dynamic reports which can be printed or exported into a spreadsheet. Email alerts provide users with instant notification of changes to tasks and new task assignments.

Hosted or Installed - We can host it for you!

BugAware has been designed as fully web based software which is available ASP Hosted by us, or as an installed application which you can host yourself. There are no limits to the number of tasks and projects you can create and the complete source code of our bug tracking software is made available to our installed clients.

Generate custom reports and export to csv


Completely configurable tasks and fields


Email Alerts, Custom Fields, File attachments, Advanced Reporting and more in our web based bug tracking software