BugAware Video Tours

I'm pleased to announce that we now have 8 videos online showcasing BugAware's features. Some advanced features such as email processing and support queues have also been included.

The videos have been uploaded to YouTube and can be viewed here

Enterprise pricing - now available

We have recently introduced Enterprise pricing for both the hosted and locally deployed version of BugAware. The new pricing significantly reduces the price of BugAware for organizations with a large number of users. You can now purchase BugAware for your entire organization (unlimited users) for only $2,160 hosted, or $2,375 locally installed.

http://www.bugaware.com/pricing.html

Remember, BugAware can be used for a wide number of implementations across your organization and is extremely effective for general team management and issue tracking as well as tracking development tasks and bugs.

BugAware Multi-Lingual

BugAware stores all phrases, headings and messages in its database which means different languages can be uploaded and displayed in the user interface. Currently BugAware supports English, Danish, French and more recently simplified Chinese.

It's also very easy to load additional languages. If you would like to translate bugaware into a language that is not currently supported, simply contact us for the language template, translate the English phrases and we'll upload the translation for you!

BugAware 7.0 released !

BugAware 7.0 has been released and is now available.

Our SAAS instance has been automatically upgraded, and hosted clients can start using the new features immediately.

Highlights of the release include;

Broadcast Message
Administrators can now broadcast a message to all of their users via the My Tasks Homepage.
The Broadcast Message can be set from the Administration -> Configuration menu.

Linked Tasks
Tasks that are linked can now easily be accessed from Task lists and Search results. Simply click on the [+] icon to expand the list of linked tasks and you can navigate to them directly.

Custom List Sorting
Custom lists can now be sorted manually from the Custom Fields screen. Just click on the arrows next to the value in the list to change its sequence in the sort order.

Email Send Method
Installed clients can now toggle between email send methods (SMTP, Pickup).

BugAware Economic Stimulus Package

The Global Financial Crisis "GFC" has created chaos for businesses world wide. We are indeed in crazy economic times, and in the spirit of madness - we have decided to give BugAware away for free !

BugAware is now completely free to Non-Profit Organisations to download and use for non commercial purposes. Educational Instituations are also entitled to a free version for Academic / Educational purposes.

We are also providing a free 5 user hosted license to commercial organisations !

We hope you enjoy using BugAware, and we look forward to your feedback and the continued development of this now free bug tracking software.

Version 6.1 minor release - custom fields

Due to popular demand we have increased the limit of custom fields per project / component combination. The original limit was 6 fields and 2 lists, we have increased this to 10 fields and 10 lists.

This change has been pushed to the live ASP Hosted version of BugAware - enjoy !

BugAware 6.0 - Bug Tracking released!

After many months of late nights, BugAware 6.0 has finally been released. I can now head off to the beach and go camping with my family and give them the attention they deserve! Though it's more like "Dad, can I have a turn on the computer" vs. "Dad will you come play with me" these days :)

I hope you get a chance to try out the new features of BugAware 6.0 and I'm looking forward to feedback on the new look interface, support queues and mailbox features.

v. 6.0 Features at a glance

• New look interface with tab navigation
• User Groups
• Support Queues
• Mailbox processing (emails to tasks)
• Customizable workflow at the project & component level
• Unicode support - Welcome to our Cyrillic & Chinese users!

Happy new year and here's to another great year of bug tracking and help desk support software innovation!